Sage CRM
Sage CRM is an easy-to-use, fast-to-deploy, feature-rich CRM solution providing enterprise wide access to vital customer information-anytime, anywhere. With Sage CRM, you can better manage your South Carolina business by integrating field sales, internal sales, customer care, and marketing information.
Sage CRM uses industry-leading technology to foster better business practices and effortless information exchange throughout your enterprise. No matter how, when, or where your customers, partners, and prospects choose to interact with your company, Sage CRM provides a decisive advantage by delivering comprehensive, easy-to-use tools that help you confidently manage these relationships. Available in two editions, Sage CRM 100 and 200 installs quickly saving both time and implementation costs. As your South Carolina company grows, Sage CRM can grow right along with it, providing scalable upgrades designed to keep pace with your expanding business.
SageCRM Product Overview
Key Features
Sales
Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. SageCRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline from within the CRM solution.
Marketing
Manage and track every element of your campaigns with SageCRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company's marketing resources to their best use.
Customer Care
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.
Mobile Solutions
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.
Application Integration
Integration between SageCRM and back-office accounting and financial applications provides organizations with a holistic CRM solution that offers a complete view of all customer interactions that is essential for making more insightful business decisions.
Productivity Tools
To optimize the rich sales automation functionality and marketing and service features, SageCRM has sophisticated configuration capabilities, automated process workflow, as well as computer telephony integration (CTI), Web Self Service, and more.
Outlook Integration
Microsoft Outlook runs within the framework of your Sage CRM solution and has complete, two-way synchronization with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.
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